Terms of Service
Last updated: 6 September 2026
1. Provider and scope
TradeControl and tradecontrolapp.com are provided by Gonzalo Sánchez Pla, DNI 24360272Y, an individual provider established at Calle Duque de Ahumada, nº 2, 28232 Las Rozas de Madrid, Madrid, Spain ("we", "us", "Provider"). General enquiries and Software error reports may be sent to [email protected]. Complaints may also be sent to [email protected] or the postal address above.
These Terms govern use of our website and the general conditions for obtaining TradeControl and separately purchased services. "Software" means TrGO TradeControl for NinjaTrader 8 and its supplied components and updates. NinjaTrader, brokers, market data services and separately supplied third-party products are not part of the Software.
You must be at least eighteen and legally capable of contracting to register, purchase or activate a licence. The Software licence is for personal retail use by an individual, subject to the restrictions below and in the EULA. You can download the EULA in English from this PDF link.
2. The EULA and the documents governing your purchase
The TradeControl End User Licence Agreement, including Annex A (the "EULA"), governs the Software licence, permitted use and Software-related responsibilities. If these Terms or other general website wording conflict with it on those matters, the EULA prevails.
Mandatory law takes priority over every contractual document. Subject to that law, a valid, expressly agreed individual term takes priority over general wording. The purchase conditions disclosed and agreed for your transaction determine its commercial parameters, including the purchased entitlement, price, taxes, billing period and renewal arrangements. They do not remove the consumer protections preserved by the EULA.
The full EULA, including its material use restrictions, is presented at checkout before you commit to a purchase, in a form you can retain. The installer also requires express acceptance before installation proceeds. Installer acceptance does not purchase a subscription, authorise payment or waive withdrawal rights. Browsing, downloading or scrolling through a document does not, by itself, constitute express acceptance of the EULA.
The following Software provisions summarise key EULA conditions and do not replace the full agreement. Only terms properly disclosed and incorporated bind your transaction. Future website edits are not automatically incorporated, and these Terms do not remove the legal effect of binding pre-contractual descriptions or advertised characteristics. You may request the applicable contractual documents by email.
3. What TradeControl does
TradeControl is an auxiliary technical tool for your own discretionary retail trading. It assists with chart levels, calculations and submission of market, pending and closing instructions through NinjaTrader, according to your settings and the functions supplied with your entitlement.
It does not provide ongoing supervision of your account or positions after submission. Closing functions, configurable restrictions and NinjaTrader ATM integrations do not make it a professional risk-management or portfolio-management service. Documented functions nevertheless remain subject to our obligations to supply conforming Software.
Neither the Software nor the Provider, through its provision, supplies investment or financial advice, trading signals, personalised recommendations, suitability assessments, portfolio management or brokerage services. Calculations, examples, demonstrations, documentation and use restrictions are not an invitation or encouragement to trade or invest. You decide whether to trade and choose every trading parameter. No profit, avoidance of loss or third-party evaluation result or payout is promised.
4. Essential permitted-use restrictions
These are contractual limits on using the Software, not investment recommendations, assurances that trading is safe or guarantees that TradeControl will calculate or enforce every restriction automatically. Read Annex A before purchasing or using the Software.
Personal retail use
Use as part of a professional trading business, institutional use, trading for clients, management of third-party assets and commercial provision of trading services are prohibited. The licence does not authorise trading capital owned by an employer, client or funding firm. Seeking a return on your own personal investments does not, by itself, make use professional. An account described as "retail", "funded", "evaluation" or "simulated" does not automatically qualify.
The financial restrictions apply to instructions capable of creating or increasing real economic exposure, including during a trial. Genuine personal simulation without real orders, third-party asset management or performance-based financial consequences may use hypothetical amounts as explained in Annex A. It does not authorise otherwise prohibited commercial or funded-account activity.
Capital calculation and thresholds
Annex A defines Committed Own Capital, expressed in euros, as:
C = max(M, R, N / L)
Here, M is required margin or collateral, R is an independently assessed conservative stress-loss estimate, N is absolute notional exposure and L is the leverage reference determined under Annex A. R must account for relevant adverse conditions, including slippage, gaps, delays and possible stop failure. C is not merely the displayed loss to a stop, the account balance or a guarantee of maximum loss.
Subject to the leverage adjustment below, the base thresholds are:
| Committed Own Capital for the combined economic exposure | Condition |
|---|---|
| Below EUR 250 | Ordinary pre-submission checks are required. |
| EUR 250 to EUR 2,000 inclusive | Enhanced independent manual verification is required. |
| Above EUR 2,000 | Initiating or increasing that exposure through TradeControl is prohibited. |
Related positions and executable entry instructions must be assessed together under Annex A, including those placed outside TradeControl. Splitting orders or distributing equivalent exposure across instruments, accounts, brokers or licences does not avoid the limits. The same own funds cannot support multiple concurrent exposures. A single minimum-size contract may exceed the permitted limit.
Leverage references and special provision
The contractual reference ceilings are 30:1 for major currency pairs; 20:1 for other currency pairs, gold and major equity indices; 10:1 for other commodities and other equity indices; 5:1 for individual equities and other underlying reference values; and 2:1 for crypto-assets. Annex A determines classification and any stricter legal, broker or venue limits. These are contractual references, including for futures and other derivatives, rather than a statement that identical statutory limits govern every instrument worldwide.
The special provision in Annex A, A2.5, provides a conditional exception for higher actual leverage that is legally permitted and allowed by the broker or venue. The relevant monetary and percentage exposure limits are reduced using K = min(1, Lref / Lused). Higher leverage never increases the permitted exposure limits or overrides a legal, regulatory, broker or venue restriction. The adjustment does not guarantee equivalent economic risk. The full calculation rules remain those in Annex A.
Leveraged shorts, stop protection and economic events
- Leveraged shorts: the aggregate C of all leveraged short exposures must not exceed 2% of Available Free Margin, equivalent to Aggregate Short Commitment ≤ 0.02 × F, before any applicable reduction under A2.5. F is the own funds remaining available after the commitments specified in Annex A, not headline buying power. This additional test requires independent verification regardless of trade size and applies both per relevant account and across relevant accounts. It does not cap possible losses.
- Unprotected positions: do not initiate or increase a position without adequate stop protection where an adverse movement could cause losses or additional margin requirements exceeding F, or where maximum potential loss cannot reasonably be established as finite and within F. Where protection is required, verify an actual accepted protective instruction. A chart line or an intention to close manually is not a stop order. Stops do not guarantee execution or maximum loss.
- High-impact economic events: do not use TradeControl to trade a relevant high-impact announcement or initiate or increase exposure during the event and its exceptional immediate reaction as specified in Annex A. Check relevant calendars and schedules, cancel affected outstanding entry instructions and verify cancellation. TradeControl does not promise to identify or block every such event.
Actions solely reducing existing exposure, cancelling entries or restoring protection remain permitted within Annex A, A7.4, even when a limit is exceeded. They must not reverse a position, create additional exposure or leave prohibited unprotected exposure. Permitted action does not guarantee that the Software or execution facilities will be available.
5. Verification and technology risks
Trading may result in substantial losses, including losses exceeding deposits where the instrument and account permit. Software errors may affect calculations, quantities, accounts, prices or instructions. Orders may be delayed, duplicated, rejected or partially filled; cancellation and closing may fail.
TradeControl displays and uses the latest information it has received through NinjaTrader. That information may be stale, incomplete, delayed or out of sequence and is not an independently verified, authoritative real-time account or market state. Displayed planned-risk estimates do not incorporate slippage, market gaps or execution delays.
Before submission, verify the account and its real or simulated nature, instrument, direction, quantity, order type, relevant levels and permitted-use conditions. Perform the enhanced independent checks required by Annex A. Maintain human supervision and practical access to NinjaTrader or the broker to check orders and positions, particularly before repeating an instruction whose status is uncertain.
These duties require reasonable care using available information. They do not require you to discover hidden programming defects or certify the Software's correctness, and they do not excuse a defect attributable to us.
6. Licences, trials and subscriptions
The Software is licensed, not sold. Your licence is personal and non-exclusive. Each NinjaTrader User ID may have up to two simultaneous active market data sessions. Entitlement duration and installation or session allowances must be disclosed and agreed for your purchase or trial; an expressly agreed entitlement governs over general website wording. Downloading or reinstalling the package does not create or extend an entitlement.
The free trial lasts 30 days from activation, subject to the eligibility conditions disclosed before activation, and is offered once per user. Reinstallation or additional accounts do not create another trial. It does not convert automatically into a paid subscription: payment requires an express purchase and the necessary payment authorisation.
Before payment, checkout discloses the total price, applicable taxes, billing period, renewal arrangements, cancellation method and material compatibility requirements. You must provide accurate purchase and account information. Only the recurring charges you have authorised may be collected. Price changes for future periods require the applicable advance notice and legal conditions and do not retrospectively alter a paid period.
You may cancel renewal using the cancellation process disclosed for your purchase; contact us if you need assistance. Cancellation stops future renewals under that process and ordinarily preserves access until the paid period ends. Uninstalling does not cancel recurring billing. Withdrawal, termination for breach and mandatory refunds are separate rights.
The Software stops functioning when the licence expires. Expiration, suspension or a validation failure does not cancel orders, close positions or restore protection. Manage actual trading status through NinjaTrader or your broker.
7. Withdrawal, refunds and correction of defects
Mandatory withdrawal, cancellation and refund rights remain available. Unless a separate offer provides otherwise, we do not offer an additional general change-of-mind refund. This does not restrict remedies for defective supply or any other legally protected ground.
Where immediate supply of digital content can lawfully result in loss of a withdrawal right, the transaction requires the separate prior express consent, acknowledgement and confirmation required by law. Merely purchasing, accessing the website or accepting the installer EULA does not, by itself, satisfy those requirements. Separately purchased services may be subject to different withdrawal rules.
We undertake to investigate reported Software errors and correct errors affecting agreed functions within a reasonable time, normally by supplying a corrected version. Mandatory correction is free. Where the legal conditions are met, rights to a price reduction, termination, refund or other remedy remain available. Necessary conformity and security updates are supplied as required by the EULA and applicable law.
Report errors to [email protected], with the relevant versions, a description and reasonably available incident details. We may request necessary, proportionate diagnostic information. Do not send passwords or broker credentials. Required remedies are not conditional on paid support or unnecessary remote access. Requests for information do not automatically postpone statutory deadlines.
Optional training, configuration assistance and general technical consultancy are separate services with an expressly agreed scope and price. They are offered in English; optional Spanish-language support is not guaranteed. This does not restrict legally required information, complaints or remedies in a required language. No additional SLA or fixed technical repair deadline is promised.
8. Responsibility
Software-related responsibility is governed by section 14 of the EULA. These Terms introduce no subscription-fee liability cap, blanket exclusion of trading losses or blanket indemnity in our favour. The financial-use limits define permitted use, not recoverable compensation or maximum possible loss.
We are responsible for losses for which applicable law makes us responsible. A loss is neither automatically recoverable because TradeControl was in use nor automatically excluded because it is a trading loss, lost profit or lost opportunity. Responsibility depends on the relevant legal basis, causation and other applicable requirements.
Loss arising exclusively from a matter for which we have no legal responsibility is distinguished from loss to which our defect or breach contributes. A third-party failure or a user's breach does not automatically eliminate our responsibility; its actual contribution and applicable law govern. Statutory burdens of proof remain unchanged.
There is no guarantee of uninterrupted operation, absolute security, universal compatibility, profitable results or execution at a particular price or time. These statements do not remove agreed functionality, binding descriptions, the correction commitment or mandatory guarantees and remedies. No non-excludable liability is excluded. A correction or refund does not by itself extinguish a separate compensation entitlement.
9. Intellectual property, website use and security
We and the relevant rights holders retain intellectual property rights in the Software and website materials. You may access the website for lawful purposes, retain contractual documents and make authorised installation and backup copies. Separately licensed components retain their accompanying licences.
You must not unlawfully access accounts or systems, bypass licence checks, share entitlements, obtain repeated trials deceptively, distribute unauthorised Software copies, impersonate us, infringe rights or disrupt the website or validation services. Reverse engineering and similar restrictions remain subject to protected statutory rights, including interoperability, study, backup and error correction.
Truthful reviews, lawful criticism, vulnerability reports and protected disclosures are permitted. Accurate screenshots, demonstrations and commentary about authorised use must not imply an endorsement or affiliation that does not exist. Content creation does not authorise professional trading, third-party asset management or other use prohibited by Annex A, or grant a general licence to redistribute the Software or our materials.
Keep registration details accurate, protect credentials and report suspected compromise. Responsibility for unauthorised activity depends on the facts and applicable law, rather than automatically attaching to every use of your credentials.
10. Third parties, privacy and feedback
TradeControl requires a compatible NinjaTrader environment and the relevant broker, data and connectivity services. Their own terms govern their services. Integration, links, embedded content or advertising do not themselves establish affiliation or endorsement. No universal third-party compatibility is promised, but our own agreed compatibility and legal responsibilities remain unaffected.
Our Privacy Policy explains relevant personal-data processing and rights. Acceptance of these Terms or the EULA is not blanket consent to marketing, diagnostic uploads, collection of trading information, international data transfers or remote access. Processing requires its appropriate legal basis and safeguards; remote access requires specific authorisation.
You retain rights in voluntarily submitted feedback and information. We may consider feedback for product improvement. It does not transfer unrelated intellectual property or permit unrestricted publication of private correspondence or identifying testimonials.
11. Changes, suspension and termination
We may make lawful changes for reasons such as security, correction, maintaining compatibility and legal compliance. Website corrections and product changes do not silently remove agreed essential functionality or existing remedies. Necessary notices, conformity updates and termination or refund rights remain effective.
We may proportionately suspend access for a material licence breach, fraud, unlawful use or a concrete security threat. Where practicable and lawful, we will explain the reason and give notice, with a reasonable opportunity to remedy a remediable breach unless immediate action is necessary. An erroneous denial of a valid licence remains subject to remedies. Suspension does not automatically forfeit prepaid amounts or authorise us to close positions remotely.
Revised terms will be identified and communicated before being relied upon. Material changes requiring agreement will be presented for express acceptance. A revised website date or continued use alone does not replace required consent, alter responsibility retrospectively or silently reduce an existing paid entitlement. Software agreement changes remain governed by EULA section 16.
12. Law, complaints and general provisions
Spanish law governs these Terms, without depriving consumers of mandatory protections of another law applicable without that choice. Applicable consumer, language, warranty and remedy rights in other jurisdictions remain effective. For users in Spain, a Spanish-language EULA will also be provided as stated in the EULA. You do not assume the Provider's own compliance obligations.
Send complaints to [email protected] or the postal address in section 1. We will provide the legally required response and records. Where the Spanish statutory complaint-response rule applies, we will respond as promptly as possible and within fifteen calendar days, or any shorter applicable period. This is distinct from the time reasonably needed to correct a technical defect.
Disputes may be brought before the courts competent under applicable law. These Terms impose no exclusive Madrid jurisdiction on consumers, mandatory arbitration, class-action waiver, jury-trial waiver or additional compulsory informal dispute process. Legally required pre-action procedures remain effective. We will provide alternative-dispute-resolution information where required and state whether participation is obligatory or accepted.
If a provision is invalid, the remainder continues where legally possible. Mandatory interpretation rules remain effective. Failure to enforce a provision immediately is not a permanent waiver. Assignment, supplier changes or events beyond reasonable control have only the consequences permitted by applicable law and do not automatically remove accrued rights or responsibility.